Holiday Inn Express - Ludlow - Chicopee Area, an IHG Hotel
손님 리뷰
I came here alone as a female in this scary world, brought my stuffie with me and snacks and didn't feel scared at all. There's always someone at the front desk even if you need to head out in the late hours, front doors always open. The breakfast was great yes my hungry butt went down there every morning. One of the workers kindly informed me I could bring a tray to my room because I was about to juggle everything and she helped a girl out. The housekeeping were so kind even treating my stuffie like a guest placing him neatly on the bed even tucked in. They were accommodating the whole time didn't bother me while I was in my room. I didn't try the pool or anything but it I did check it out, nobody was in there all the times I checked, they had a handicap chair that came with the pool too and it was a cute fun size it seemed low enough maybe 4 ft or something. The pool was clean too and I saw a changing area inside the pool as well. Waiting area had cute board games that was fun to see. I definitely am coming back ♡
Christine
2024년 12월
The staff was polite, accommodating, and ready to assist. The breakfast was pretty good. The omelettes were very delicious, and the pancakes were coming out with good taste and moisture. The staff were stoking all the time and cleaning. The bedroom was spacious and clean, and the beds were comfortable.
Paula
2024년 6월
The staff were amazing, friendly and very accommodating. Rooms were very clean and comfortable. It was convenient having a free breakfast with a wide variety of choices.
Mary
2024년 9월
convenient location for what I came to Massachusetts for. Highway close by and there's a grocery store nearby as well as fast food restaurants (if you eat that stuff) :-) Hotel breakfast was decent (area was kept very clean and the lady in there was incredibly nice - wish i could remember her name)
Michele
2023년 11월
your basic buffet breakfast but it was hot. most times you will get something that is luke warm or even cold but during our stay the food was very good.
James
2024년 7월
Easily accessible from highway. Free breakfast and pool was enjoyable
Cyndi
2023년 10월
Clean and comfortable with easy in and out. I went for only one night for my birthday as a get away treat. Had provided amenities like shampoo conditioner and shower gel and easy walking distance from taco bell and like not even a minute drive from big y.
Rhodes
2023년 1월
Breakfast was great - especially the wonderful woman who was in charge of it and the people that worked it. She was incredibly friendly and helpful, and waited until the last minute to shut down breakfast. I have never been somewhere that they didn't start cleaning up at least 15 minutes prior. All of the staff, from cleaning people to maintenance were friendly and very helpful!
Catherine
2022년 8월
We arrived at the hotel late in the evening - the check-in process was very smooth. We spent the night and had breakfast in the morning, which was quite good. We checked out and left after that.
Shiraz
2024년 1월
Breakfast was good.. a lot to chose from Staff was amazing & Very friendly Towels and washcloths were ALWAYS available My security deposit was cut in half because the website did not mention it at first Location was also great, lots of food places and amenities
Olivia
2023년 7월
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